rap.ID’s product quality is directly linked to the company’s strong commitment to high regulatory standards such as the Code of Federal Regulations (CFR) announced by the Federal Drug Association (FDA.) rap.ID complies with the ISO 9001:2008 standards and uses the GAMP V life cycle model to program it’s software. The enitre product software line is 21 CFR Part 22 compliant and can be delivered with (IQ, OQ, and PQ) qualification documentation upon request.

Service and Support

rap.ID provides documented and qualified on-site installation of its products. Basic training takes just one day and enables any of the laboratory staff to reliably identify particles using micro-Raman spectroscopy. Service contracts guarantee both on-time and effortless installation and calibration of the equipment. Customers can verify their calibration using the measuremnt guidelines delivered with the product. Our qualified support staff can also be reached by phone at +49(0)30 65763440.
rap.ID also provides several laboratory services including single contaminant identification, method development, and full method validation studies. With statistically relevant particle identification data one can improve product quality and production yields of particle-sensitive products such as sterile drugs, implants, and optical storage media.

We are providing several Laboratory Services from the identification of single contaminants to Method Development to full Method Validation Studies.
Thanks to improved process knowledge based on statistically relevant particle identification, it is possible to improve the quality and production yield of particle-sensitive products such as sterile drugs, implants, and optical storage media, saving millions in costs within a very short space of time.